
Leadership
A CEO change only matters if the shift gets clearer
Leadership changes make headlines, but one number should guide decisions this quarter: managers shape most engagement variance, and the floor feels it fast.
From The Floor. Every Gid article on leadership.

Leadership
Leadership changes make headlines, but one number should guide decisions this quarter: managers shape most engagement variance, and the floor feels it fast.

Leadership
Restaurants do not improve because headquarters says so. They improve when local leaders own the change and the system backs them clearly.