Help Center

Get Assistance

We're here to help you succeed with Gid AI. Whether you need technical support, training guidance, or have questions about our platform, our team is ready to assist.

Contact Options

Talk to Gid Directly

For immediate assistance, call our AI support line and speak directly with Gid.

Phone: +1 (289) 217-6976

SMS Support

Text your questions and get quick responses from our AI support team.

SMS: +1 (289) 217-6976

Email Support

Send detailed questions or documentation requests to our support team.

General Support: contact@gidai.ca

Technical Support: bhardwaj@gidai.ca

Common Questions

Getting Started

New to Gid AI? We'll help you set up your account and get your team onboarded quickly.

Team Training

Learn how to customize training sessions and maximize employee engagement with our AI coaching system.

Integration Support

Need help connecting Gid AI with your POS, PMS, or other operational systems? We will help you map the connection and validate the workflow with your team.

Analytics & Reporting

Understand your data, generate custom reports, and use insights to improve your hospitality operation.

Response Times

• Phone & SMS: Immediate response during business hours
• Email Support: Response within 4 hours
• Technical Issues: Priority response within 2 hours
• Integration Support: Dedicated session scheduling available