Restaurant team chat
Message your team and act in the same place. Ask Gid to assign a task, check Saturday's coverage or post an update, then confirm.
No credit card. No commitment.
It’s on us to show you what Gid can do and earn its place in your daily operations.
Team chat
Open a shift in the schedule and start a discussion with the people it concerns. The conversation opens with the shift attached, so nobody has to ask which one.
Ask Gid
Message your team and act in the same place. Ask Gid to assign a task, check Saturday's coverage or post an update, then confirm.
Announcements
Post the specials and the 86 list as an announcement shown at clock-in, so the people who arrive later read it before their first table.
$29 $89 USD per location per month
Your whole team in. Adding people never raises your bill.
Try Gid for freeNo credit card. No commitment.
First 250 worldwide • rate locked, no contract
Lock the Founders rateIncluded for team chat
Also in every Gid plan
Gid POS and Gid Reservations are separate add-ons.
Because it mixes shift talk with personal life, asks everyone to share a personal number, and cannot show who read an announcement. A team channel keeps work messages in a place the restaurant owns, next to the schedule and the tasks they are about.
No. In Gid, teammates reach each other from the team list inside the app, so nobody needs a coworker's personal number.
Yes. An announcement can ask each person to acknowledge it. The manager sees who has read it and can nudge the people who have not.
Yes. For each conversation, a person picks every message, only the messages that mention them, or mute. The workplace can also set quiet hours.
Yes. Link a task, a shift or a document into any conversation, or start a discussion straight from a shift in the schedule or from a task.
$29 USD per location per month at the Founders rate, $89 USD at the public rate, with your whole team included; adding people never raises your bill. The team chat, the announcements, the schedule and the tasks are the same app, at the same price.
Who is where, the specials and the 86 list, allergens and dish changes, one service focus, a guest review worth reading, and thanks for one person by name. The agenda above is a starting point you can copy.
Short enough that everyone stays for all of it: about ten minutes, standing, before the doors open.
In Gid, post the key points as an announcement that appears right after someone clocks in, with an acknowledgment. Each person's daily briefing in the Gid chat also brings the new announcements.
Yes. An announcement can ask each person to acknowledge it, and the manager sees who has read it and can nudge the rest.
Yes. Anyone can hand a teammate The Pass for something specific, such as carrying the floor or having their back, and it shows on the team's wall unless they make it private.
$29 USD per location per month at the Founders rate, $89 USD at the public rate, with your whole team included; adding people never raises your bill. The schedule, the announcements, the training and the team chat are the same app, at the same price.
Everything on this topic, in detail.
Why the group chat fails
It is free, everyone already has it, and it works until the day it matters.
Numbers
Joining the team means handing a personal number to every coworker, including the ones who left last season and are still in the group.
Noise
The new allergen sits between a birthday photo and a joke. By Friday, it has scrolled out of sight.
Proof
Three thumbs up from a team of twenty is not proof that the closing crew saw the change.
Context
A swap agreed in the thread never reaches the schedule, and a task mentioned in passing is never assigned.
Days off
Work messages land at any hour on a personal phone, and muting the group means missing the one message that mattered.
Newcomers
Someone has to remember to add them, and they never see what was agreed before they joined.
What a team channel needs
A checklist for any restaurant team channel, with how Gid answers each line.
| What it needs | In Gid |
|---|---|
| A channel the restaurant owns | Team channels, private groups and direct messages live in the restaurant's Gid workspace. Teammates reach each other from the team list, so nobody hands out a personal number. |
| Announcements people confirm | An announcement goes to everyone, a role, a department or chosen people. It can ask each person to acknowledge it, and the manager sees who read it and can nudge the rest. |
| The shift and the task inside the message | Link a task, a shift or a document into the conversation, or start a discussion straight from a shift in the schedule or from a task. |
| Knowing it was seen | In direct messages and group chats, the sender sees when a message was seen and, in a group, who has seen it. |
| The right message at the start of the shift | An announcement can appear right after someone clocks in or out with Gid, so a change lands when the shift starts. |
| Notifications each person controls | For each conversation, a person picks every message, only the messages that mention them, or mute. The workplace can also set quiet hours. |
| Photos and files | Take a photo, or share photos, videos and files, right in the conversation. |
| Every phone, and the office | iOS and Android apps, plus the web app for the office computer. |
How it works in Gid
Three views, one app, nothing copied from one to the other.
Step 1
Open a shift in the schedule and start a discussion with the people it concerns. The conversation opens with the shift attached, so nobody has to ask which one.
Step 2
Share a task into the conversation and its status travels with it. Reply, mention a teammate, add a photo: the work and the talk stay together.
Step 3
The command center lists what needs the manager now, such as a shift nobody has taken yet, so the next message goes to the right people.
A real shift
An example of one afternoon, told once in the app instead of across three threads.
The callout
A line cook messages the manager directly in Gid. The manager opens that shift in the schedule and starts a discussion with the cooks who could cover it.
The cover
A prep cook says yes in the thread. The manager updates the shift, and the schedule changes in every pocket at once.
The briefing
A new allergen on tonight's special goes out as an announcement shown after clock-in, with an acknowledgment. By service, the manager sees who has read it.
The stack you have today
Nothing here is a knock on any specific tool. It is what happens when the schedule, the tasks, the training, the chat, the documents and the guest reviews were never built to know about each other.
6 apps 6 logins 6 bills
One app on iOS, Android and the web
1 app 1 login 1 price
$29 USD per location per monthWhole team included
First 250 worldwide • rate locked, no contract
The honest part
Not every team needs a work channel. Here is when yours does not.
Restaurant operations • Pre-shift
The ten minutes before service decide how the night goes. Here is an agenda to copy, and how Gid makes sure the specials, the allergens and the changes reach everyone, including the people who arrived late.
Why the huddle does not stick
A good pre-shift meeting is short, specific and repeated. Most are none of the three.
Absent
The bar arrives later, the dishwasher starts earlier, and the server who called in never hears it.
Memory
The 86 list and the special are said once, out loud, over the noise of the kitchen.
Proof
The manager cannot tell who knows about the new allergen until someone serves it.
Focus
Ten announcements in ten minutes, and the team remembers none of them.
Hand-off
The morning's problems stay with the morning, and the night team learns them from a guest.
Thanks
The meeting is a list of problems. The server who saved the Saturday rush hears nothing.
The pre-shift agenda
Four blocks to copy. Keep it standing, keep it short, and keep one focus.
Before the meeting
First
Then
To close
How Gid carries each part
The meeting stays yours. Gid carries it to the people who were not in the room.
| Agenda item | In Gid |
|---|---|
| Who is where | Everyone can see the team schedule by role, and each person confirms their own shifts on the phone. |
| The specials and the 86 list | An announcement can appear right after someone clocks in with Gid, and ask each person to acknowledge it. |
| Allergens and dish changes | Build a menu training from your menu, and keep the allergen matrix and the server cheat sheets under Menus, open to the team. |
| A guest review | Discuss a Google review in the team chat, or link it to a training as a real example. |
| Thanks, by name | Hand someone The Pass for carrying the floor, having their back or staying calm under fire. It shows on the team's wall. |
| The people who missed it | Each person's daily briefing in the Gid chat brings their shifts, their tasks, the new announcements and documents, and their next training. |
| The next team | After clocking out, leave a handoff note for the next team. It waits at the top of their schedule until they mark it read. |
How it works in Gid
Three views, one app, nothing pinned to a corkboard.
Step 1
The team schedule shows who works tonight, by role, before anyone walks in.
Step 2
Post the specials and the 86 list as an announcement shown at clock-in, so the people who arrive later read it before their first table.
Step 3
Turn a menu change into a menu training and assign it to front of house, due that day.
A real pre-shift
An example of one huddle, and of how it reaches the people who were not there.
Before
The manager checks the schedule, confirms the specials with the chef and posts an announcement to show at clock-in, with an acknowledgment.
The huddle
The team covers the sections, the specials, one service focus and a review from last week. The manager hands The Pass to the busser who covered the patio.
After
The bartender who arrived late reads the announcement at clock-in. At close, the manager leaves a handoff note for the Sunday opening team.
The honest part
Not every restaurant needs help with its pre-shift. Here is when yours does not.
About this page
Members of the Gid team owned and operated restaurants before building software. The eight-point checklist above is free to reuse, and if your team needs something it misses, tell us at contact@gidai.ca.
One connected operations app for restaurant teams: scheduling, tasks, team chat, continuous training, onboarding, performance evaluations and an AI assistant grounded in your own documents. One price per location, whole team included.
Set up your workspace and try every part of Gid on your own. When you know it earns its place, your team rides in next.
No credit card. No commitment.
It’s on us to show you what Gid can do and earn its place in your daily operations.
Last updated October 25, 2026